Customer Service – What Does It Mean To You?

  Customer Service… a pretty important concept for anyone in business. And yet, what does it really mean? Is it that you respond to all incoming calls or website inquiries within “x” amount of time? How about that you complete a job according to the schedule you gave to the client? Or that you offered […]
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It’s Not About You…

Over my last few posts I have been concentrating on marketing strategies for the New Year. This is very critical for all organizations, to start the year off strong, and to look at new ways to promote your organization to prospective clients or donors. I have also shared multiple ways to engage these prospects, which […]
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Ideas to Help Market Your Organization…

In my last post I talked about the importance of being proactive in planning out your marketing efforts for this New Year. Especially with the potential for a lackluster economy, when the typical trend is to cut back on marketing, you could have a great impact by actually increasing your efforts with some specific ideas […]
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Time to Start The New Year Off Right…

It seems like we just did this… starting off a New Year! Yes time does fly by, and in spite of our best intentions, we find ourselves again seeking out new strategies to market our organizations. Not that we did not have good ideas last year, it is just perhaps that we did not follow through […]
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Re-Posting… Not a Bad Thing to Do!

As I sit here trying to figure out what to post about, I can genuinely say that this is one of the few times I have found it to be a struggle! Usually I am inspired by something that has happened recently, or something that I have on my mind relative to the challenges of […]
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The Season Of Thanks…

As we finish up on the Thanksgiving Holiday weekend, here are a few thoughts that have resonated with me this year. While we all like to say that we give thanks to for what we have and for those who are most important to us throughout the year, there is no doubt that the Thanksgiving Holiday is […]
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